When you make a donation you want to know your money is being well spent, which is why we only allow charities and universities registered with the Charity Commission for England and Wales, The Northern Ireland Charity Commission or the Scottish Charity Regulator to use WildCrowd.

We also ask all our charities to post a final report when their project is complete to tell you how your money was used and what they achieved.

Because we only work with charities and they put a lot of time and effort into managing their campaigns, we let them to keep the money they raise even if they don’t reach their target, but if this happens we do ask  them to tell supporters what the impact will be.

This might mean doing less, or using money from another source, like a grant, so that the project can still go ahead as planned. If a campaign exceeds target they must explain how the additional money will be used.

We ask charities to have a contingency plan in case they raise more or less money than expected. But we recognise that, if a campaign is a long way from reaching its target, this may not always be possible. In these exceptional cases we will let the charity use the money for another purpose. This should be as close to the original project as possible, but they must let us know and post an update on their campaign to tell supporters.

When you make a donation to a campaign on WildCrowd your money goes directly to the charity’s Paypal account. WildCrowd does not hold donations and we cannot provide any refunds. For this reason it is important that you do your own research before making a donation.

WildCrowd is a not-for-profit company limited by guarantee, we don’t have shareholders and we don’t pay dividends. Our aim to help charities and to do this we need to generate enough income to cover our costs and make WildCrowd financially sustainable.

We charge charities a fee of 5% and our payment provider, Paypal, also charges a fee to process each payment. There is no fee for charities that use WildCrowd to find volunteers or to request donations of goods.

See our FAQ’s for more information or please get in touch if you have a question we haven’t answered.